AUTOCARES Y TAXIS (www.clydegrovegolf.com) BOOKING CONDITIONS
PLEASE ENSURE THAT YOU READ THESE BOOKING AND TRANSPORT CONDITIONS. IF YOU ARE AN AGENT, PLEASE ENSURE THAT YOUR CLIENT RECEIVES A COPY OF THESE BOOKING AND TRANSPORT CONDITIONS.
PLEASE CHECK YOUR BOOKING DETAILS ARE CORRECT (SUPPLY CORRECT SCHEDULED FLIGHT TIMES) AS WELL AS SUPPLYING ANY DETAILS REQUESTED. THE VEHICLE WILL ONLY COLLECT THE NUMBER OF PASSENGERS BOOKED, PLEASE DO NOT ASK THE DRIVER TO CARRY EXTRA PASSENGERS AS THIS REQUEST WILL BE REFUSED.
IT IS IMPORTANT THAT WE ARE SUPPLIED WITH A MOBILE CONTACT NUMBER OF AT LEAST ONE OF THE GROUP IN CASE WE NEED TO CONTACT YOU ON ARRIVAL IN
THIS
ARRIVAL
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IMPORTANT: AT
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IF YOU HAVE PROBLEMS FINDING THE DRIVER OR BUS PLEASE CALL 0034 649 348 831
DEPARTURE
PLEASE ENSURE THE DRIVER CONFIRMS YOUR PICK UP TIME AND LOCATION.
IF YOU HAVE NOT BOOKED A RETURN JOURNEY PLEASE DO NOT ASSUME THAT IT CAN BOOKED WITH THE DRIVER ON ARRIVAL, WE ONLY ACCEPT BOOKINGS ON-LINE.
PRIVATE ACCOMODATION RENTAL, VILLAS. APARTMENTS ETC
MANY RENTAL ACCOMODATIONS ARE NEW AND MAY NOT BE AVAILABLE ON MAPS OR SAT NAV.
IF CLIENTS ARE BEING TRANSPORTED TO
FLIGHT DELAYS
ALTHOUGH WE DO CHECK ON-LINE INFORMATION FOR FLIGHT ARRIVALS, THESE ARE VERY UNRELIABLE. PLEASE HELP US REDUCE DRIVERS WAITING TIME AND OUR SCHEDULES BY CONTACTING US BY TEXT OR CALL IF YOUR FLIGHT IS DELAYED.
EMERGENCY CONTACT NUMBERS OFFICE (10.00 am - 16.00 pm) 0034 966791617 Mon - Fri
TEXT OR CALL (24 HOURS & weekends) ALAN -- 0034 649348831
YOU WILL BE AWARE OF YOUR OWN FLIGHT DELAY APPROX 3 HOURS BEFORE SCHEDULED ARRIVAL IN SPAIN , BUT WE MAY NOT, WITHOUT PRIOR KNOWLEDGE OF THE DELAY THE DRIVER MAY HAVE TO DO ANOTHER SCHEDULED TRANSFER BEFORE RETURNING TO THE AIRPORT TO COLLECT YOU.
PRIOR KNOWLEDGE OF THE DELAY MEANS WE CAN RESCHEDULE ANOTHER DRIVER AND VEHICLE IF REQUIRED TO ENSURE YOU HAVE NO WAITING TIME AT THE AIRPORT.
WE DO ALLOW UNRESTRICTED TIME FROM YOUR ARRIVAL FOR COLLECTING LUGGAGE ETC BUT IF YOU ARE DELAYED IN
PAYMENTS
BALANCE PAYMENT MAY BE MADE IN FULL BY EURO CASH ON ARRIVAL OR BY CREDIT CARD UP TO 24 HOURS PRIOR TO ARRIVAL.
PAYMENT BY DEBIT/CREDIT CARD MUST INCLUDE A 4% CARD CHARGE.
IF YOU WISH TO CANCEL YOUR BOOKING PRIOR TO ARRIVAL ALL THAT IS REQUIRED IS AN EMAIL TO CONFIRM CANCELATION.
NON-SHOW AT AIRPORT WITHOUT PRIOR CANCELATION WILL INCUR A CHARGE, EQUAL TO A ONE-WAY JOURNEY BOOKED. DEPOSITS ARE NOT REFUNDABLE.
TO ENSURE THE COMFORT OF ALL PASSENGERS.
NO SMOKING, FOOD, COLOURED DRINKS OR ALCOHOL ARE ALLOWED ON VEHICLES.WE UNDERSTAND THAT ACCIDENTS HAPPEN BUT THE COMFORT OF ALL PASSENGERS IS OUR PRIORITY AND ANY DAMAGE, ABUSE OR LACK OF RESPECT FOR VEHICLES AND DRIVERS IS TAKEN SERIOUSLY.
PLEASE ENSURE THAT WHEN TRAVELLING WITH YOUNG CHILDREN THAT EXTRA CARE IS TAKEN IN REGARDS TO SWEETS, CHOCOLATE, COLOURED DRINKS, CHEWING GUM ETC AS A CHARGE OF 50 EURO IS PAYABLE FOR SERIOUS CLEANING IN THE EVENT OF SPILLAGE, DAMAGE OR REMOVAL OF STAINS ON SEATS.
DRIVERS ARE INSTRUCTED TO CHECK VEHICLES PRIOR TO PASSENGER BOARDING AND ON DELIVERY OF PASSENGERS.